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Case study · AOV optimization

PSD: average order value up 78%.

A custom bundle builder, event packs and rewards for a culture-forward underwear brand.

+78%AOV

Screenshot of PSD store – Designed and developed by 100xRetention.
Client
PSD
Lever
AOV optimization
Services
UX, Shopify build, bundle builder, rewards
Platform
Shopify Plus
Result
+78% AOV

01 · The challenge

A diverse catalog, single-item carts.

PSD is an underwear brand loved by athletes, influencers and style leaders.

With such a varied catalog, the store was missing chances to raise order value and bring customers back.

02 · What we did

Make mixing and matching the way to buy.

We built around what PSD customers love: the designs, the feel and putting a set together.

  1. AOV

    Custom bundle builder

    A mobile-friendly builder with dynamic discounts that make buying more the better deal.

  2. AOV

    Event packs

    Limited-time packs for new drops and big sales, with smart upsells in the cart drawer.

  3. Retention

    Rewards and wholesale

    A rewards program that feels native to the brand, a wholesale portal and support for affiliate campaigns.

03 · Results

What it was worth, measured against a baseline.

Average order value

+78%

  • Bundle orders, within the first 60 days3.5x
  • Conversion rate, against the previous design+36%
  • Returning customer rate+51%
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